About Us

frequently asked questions

About Us

Let’s get to know each other! We are a full service hair and beauty salon in Chappaqua, NY.

We moved into Chappaqua near the end of 2020, and we're so happy to be here!

We’ve worked with countless clients all over NY and the tri-state area, but most of them are from the greatest city in the world: Manhattan. We’ve gone from Union Square to the Upper West Side in a little over 20 years.

We're now calling Chappaqua home.

Come see what we’re all about. We guarantee you’ll love our work.

What brands do you carry?

At Belle Vie Beauty, we believe in using only the best of the best.

Our top-performer is Oribe. It represents the very best, and most luxurious. It's a must-have for the hair-obsessed.

Another one of our favorites is Milbon; Japan's #1 professional haircare company, and trusted worldwide. It’s a salon-exclusive, and can only be found for sale at an authorized salon. Milbon’s products contain the hair repair ingredient "SSVR Silk," which work to increase the density inside the hair; repairing rod-shaped cavities in your hair that come from overuse of chemicals, bleaching, and sun damage. It brings hair back to its original beauty from the inside.

What kind of hair extensions do you offer?

We do tape-in extensions, bead extensions, and keratin extensions. We special order hair extensions to meet the different requests of our clients. If you have existing extensions, we are more than happy to use them; otherwise, we will special order new extensions.

Clients that request hair extensions will be assigned a Client Representative that will work with you to get you the hair extensions that meet your standards.

What is your cancellation policy?

We understand how necessary schedule adjustments are; therefore, in consideration of our clients and our technicians, please allow at least a 2-hour notice of any cancellation, and at least a 6-hour notice of specialty service cancellations.

If you are receiving a Keratin treatment, or a Specialty Service, a 15% deposit may be required to secure an appointment.

See your appointment confirmation email for details on how to cancel or reschedule your appointment.

You may also contact our front desk for assistance in rescheduling your appointment at 914-415-4441.

CONFIRMATIONS

As a courtesy, we will text and email you to remind you of your appointment.

Please understand that we do what we can to remind you of your appointment dates and times, but we can’t perform a service without you here!

Do you offer in-store pickup or delivery?

Yes! We do! Please give us a call or contact us via email for delivery options. Our online shopping portal will be available to everyone soon!

In-store pickup Please call us or email us to make sure we have your item(s) in stock. After we confirm our inventory, we will hold your items until the salon closes.

Curbside pickup We offer curbside pickup! Please see the instructions for in-store pickup above. Once you are here, please text or call us, and a representative will be out shortly.

Same-day delivery: For orders over $50, we offer same-day delivery for any residence or business within a 12-mile radius of zip code 10514.